After-Sales Service has gained an enormous importance in watches sector recently and became an indispensable element of the success of the watch brands due to the fact that repair is one of the key areas in which brands can stand out in competiton. In parallel with the world, Tufan Saat improved its Technical Service department to reconcile with the international market conditions and to meet the high expectations of its customers.

Since its founding, Tufan Saat has placed customer satisfaction above all company goals. Applying this understanding to its Technical Service department, Tufan Saat has always searched for the optimum ways to implement the international standards to the Turkish watches market and taking samples from the employment standards of Swiss Brands to enhance itself day after day.